Pricing, Deposits & Fees (Read This Before You Book)
This page explains how deposits work, when balances are due, delivery pricing, and common fees. We keep it simple so you can book confidently — especially for event rentals in Phoenix and table and chair rentals in Glendale AZ.
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Service Areas
We proudly serve Phoenix, Glendale, Peoria, Avondale, and Goodyear (and surrounding areas). Delivery pricing is calculated by distance.
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Deposits (How Your Order Is Reserved)
50% Deposit to Reserve
A 50% deposit is required to reserve inventory. If we do not receive the deposit, the order remains a quote.
Quotes Do Not Hold Inventory
Quotes do not reserve your items. We recommend paying your deposit as soon as possible to secure your date — especially on busy weekends.
Remaining Balance (Due at Delivery / Drop-Off)
The remaining balance is due at the time of delivery/drop-off. If full payment is not received at delivery, the driver will not drop off the order.
- Please have the full amount ready — drivers do not carry change for cash payments.
- You can pay your remaining balance online, by Zelle, or with cash at delivery.
Payment Methods
Debit / Credit Card
Available online. A 3% processing fee applies.
Zelle
Zelle: Johnny’s Party Co (use the Zelle option provided on your invoice/checkout).
Cash
Cash is accepted at delivery. Please provide exact amount (no change carried).
Delivery Pricing (Based on Location)
Delivery fees are calculated by distance and include delivery + pickup. For full delivery rules, see: Delivery & Pickup.
Mileage Rate
- $3.20 per mile up to 20 miles
- After 20 miles: $5.00 per mile
Delivery Windows
- We start deliveries at 7:00 AM.
- We aim to deliver at least 1 hour before your event start time.
- We typically notify you 30 minutes before arrival.
Exact Time Delivery / Pickup
Need delivery or pickup at a specific time? Select Exact Time Delivery/Pickup during checkout. This ensures we schedule your order to be delivered/picked up at the exact time requested.
Pickup Time Limit
The latest pickup time is 9:00 PM. Pickups after 9:00 PM may incur a $125 fee. If it’s a secure location (like a home or gated backyard), we may be able to leave items overnight.
Common Fees (Only If Triggered)
Card Processing Fee
A 3% processing fee applies to debit/credit card payments.
After 9 PM Pickup Fee
Pickups after 9:00 PM may incur a $125 fee.
Restacking / Tear Down Policy (If Not Selected)
If setup/tear down was not selected, we expect tables/chairs/tablecloths to be stacked the same way we delivered them.
- If everything is still set up and tear down wasn’t selected, a $25 restacking fee may apply.
- If we must send an additional team to tear down and pick up, additional setup/tear down fees may apply.
- If only a few items are left out (a few chairs/tables), we may waive the fee.
This keeps pickups on schedule because drivers have multiple drop-offs and pickups each day.
Blocked Access / Carry Fee
If backyard access is blocked or items require long carries (due to gates/trash cans/obstacles), a fee may apply. Please keep access clean and clear for fast delivery and pickup.
Setup & Tear Down Add-On Pricing (Delivery Only)
Tables and chairs are typically delivered for customer setup. If you’d like our team to set up and tear down, we offer a simple add-on price (delivery orders only).
- We place items where you tell us.
- We do not measure spacing between tables or chairs.
- We confirm you’re happy and can make minor adjustments.
For schools or business setups, please note it in the comment section at checkout.
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Refunds, Cancellations & Rainchecks
Deposits Are Non-Refundable
Deposits are non-refundable. If you cancel, we offer a raincheck credit that can be used for up to 12 months (items must be available).
If You Paid in Full
If you paid the full amount and cancel, we will refund the remaining balance. The deposit portion remains non-refundable (raincheck credit available).
We understand life happens — that’s why the raincheck credit is available for up to 12 months. If you need to reschedule, please let us know as soon as possible.
Cleaning & Damage Standards
Condition at Delivery
Items are delivered in good working condition. If anything is wrong, please notify us immediately so we can address it.
Cleaning Fee
If items are returned excessively dirty, a cleaning fee starting at $50 may apply. The total depends on the time required to clean them.